Privacy & Cookie Policy

Effective Date: 13-Apr-2025

This Privacy & Cookie Policy explains how Honest CBD Co Ltd (“we”, “our”, or “us”) collects, uses, stores, and protects personal information provided by users (“you”, “your”) of the website honestcbdco.com (“the Site”). By using our Site, you consent to the data practices described in this policy.

1. Who We Are

Honest CBD Co Ltd is a company registered in England and Wales (Company No. 11147782), located at: 16 Louise Gardens, Bolton, BL5 2HH
Email: info@honestcbdco.com
Phone: +44 (0)1942 795444

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Place an order
Subscribe to our mailing list
Contact us via the website
Create an account (if applicable)

This information may include:

Full name
Email address
Postal address
Phone number

You may choose to browse the Site anonymously without providing personal information, though some features may be limited.

Non-Personal Information

We may collect non-identifiable data such as:

Browser type and version
Device type
Operating system
IP address
Pages visited and time spent on the Site

This data helps us improve website functionality and user experience.

3. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device to remember preferences or track site usage.

Types of Cookies We Use:

Essential Cookies: Required for core functionality such as shopping cart and checkout.
Analytics Cookies: Help us understand user behaviour and improve site performance (e.g., Google Analytics).
Marketing Cookies: May be used to deliver relevant ads through third-party platforms (if applicable).

You can disable cookies via your browser settings, though this may affect site functionality.

4. How We Use Your Information

We may use your information to:

Process and fulfil orders
Communicate order updates or respond to enquiries
Improve website performance and user experience
Send occasional marketing communications (if you opt in)
Comply with legal or regulatory requirements

You may unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.

5. How We Protect Your Information

We implement appropriate security measures to protect your personal data, including:

Secure Socket Layer (SSL) encryption
Restricted access to personal data
Regular monitoring for vulnerabilities

All data transmission between you and the Site is encrypted and securely processed.

6. Third-Party Services

We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties to help operate our website and services (e.g., payment processors, delivery partners). These providers are required to maintain confidentiality and data protection standards.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain types of data processing
Withdraw consent at any time

To exercise these rights, contact us at info@honestcbdco.com.

8. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. All updates will be posted on this page with the new effective date. Continued use of the Site after any changes signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

Honest CBD Co Ltd
16 Louise Gardens
Bolton
BL5 2HH
📞 +44 (0)1942 795444
📧 info@honestcbdco.com

Privacy Policy